This Privacy Policy outlines how Truestock Universe Private Limited (“we,” “our,” “us”) collects, uses, shares, and safeguards your personal and non-personal data through our website and platform, operated under the brand name Bloom Algo at www.bloomalgo.in (the “Site”).

We are committed to protecting your privacy. Any information you share with us will be handled in accordance with this policy.

By accessing or using our platform, you agree to the terms outlined below. If you do not agree, please do not use the Site or our services.

Scope of the Policy
This Privacy Policy applies solely to the data collected by Bloom Algo through its website and platform. It does not apply to third-party services, broker platforms, or any external websites linked from Bloom Algo.
Collection of Personal Information

We collect and store personal information you provide during registration, onboarding, or when interacting with our services. This includes (but is not limited to):

  • Name, email address, phone number
  • Broker account credentials (for integration purposes)
  • Bank details (if needed for billing or withdrawals)
  • Trading activity, executed orders, margin usage, strategy selection, and related logs.
  • Queries, support requests, feedback forms, and communication logs.
  • This information is collected only with your consent and is required to provide core functionalities such as automated trading, trade notifications, and account linking.
Use of Information

Your information may be used for:

  • Account creation and verification
  • Broker integration and trade execution
  • Sending trade updates, alerts, or product communication via WhatsApp/email
  • Providing customer support
  • Improving our platform through data-driven insights
  • Compliance with legal and regulatory requirements
Collection of Non-Personal Information

We also collect anonymous usage data such as:

  • IP address, browser type, device type
  • Referral URLs, session duration, page views
  • Behavioural patterns within the platform

This data is used to optimise user experience, monitor platform performance, and improve our services. None of this data identifies you personally.

Cookies

Cookies are small files stored on your device with your permission. Once accepted, these files allow us to analyze web traffic or recognize your visits to specific pages, enabling personalized experiences.

How Cookies Work: Cookies enable web applications to tailor their operations to your preferences by gathering and remembering information about your likes and dislikes.

Usage: We use traffic log cookies to identify which pages are being accessed. This helps us analyze website traffic, improve functionality, and customize our services to meet user needs. All data collected through cookies is used solely for statistical analysis and is removed from the system afterward.

Benefits: Cookies enhance your browsing experience by letting us identify which pages are most useful to you. However, they do not give us access to your device or any personal information beyond what you voluntarily share.

You can choose to accept or decline cookies. Most web browsers accept cookies automatically, but you can modify your browser settings to decline them if you prefer. Please note, disabling cookies may limit your access to certain features on the website.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data with:

  • Third-party vendors (only to perform services on our behalf)
  • Regulatory bodies if legally required
  • Our broker partners for account linking and trade execution (with your explicit consent)
  • As part of a corporate merger, acquisition, or restructuring

In all cases, we ensure that recipients are bound by strict confidentiality and data protection agreements.

Data Security

We follow industry-standard practices to protect your data, including:

  • SSL encryption
  • Secure API integrations
  • Regular security audits
  • Access controls and data minimization

However, no system is completely immune to risks, and we advise users to exercise caution and practice good cybersecurity hygiene.

Access and Control

You may update or correct your personal information at any time via your account dashboard. You may also request data deletion or opt out of promotional communications by writing to us at care@bloomalgo.com.

International Users
Our servers are hosted in India. By using our platform from outside India, you consent to the transfer, processing, and storage of your information in India under this policy.
Updates to This Policy

This Privacy Policy may be updated periodically. All changes will be posted on this page with a revised “Last Updated” date. Continued use of the platform implies acceptance of any changes made.

20. Contact Us

For any questions, feedback, or data-related concerns, contact: